Privacy Policy

At Flying Carpet Travel Corporation, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, communicate with us, or use our travel-related services.

By accessing our website or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Full Name

• Email Address

• Mobile Number

• Postal Address (where applicable)

• Date of Birth (if required for bookings)

• Passport Details (when necessary for visa processing or travel bookings)

• Government Identification Details (where required)

• Nationality

• Travel Preferences

• Preferred Destinations

• Travel Dates

• Number of Travelers

• Emergency Contact Information (if required)

• Billing Information

• Payment Details (processed securely through authorized payment gateways; we do not store complete credit/debit card information)

• Any information shared through inquiry forms, WhatsApp, email, telephone, or social media.

We may also automatically collect certain technical information when you visit our website, including:

• IP Address

• Browser Type

• Device Information

• Operating System

• Pages Visited

• Time Spent on the Website

• Referral Source

• Cookie and Analytics Data

2. How We Use Your Information

Your information is collected and used to:

• Respond to your travel inquiries.

• Prepare customized travel quotations.

• Process bookings and reservations.

• Arrange flights, hotels, visas, cruises, transportation, sightseeing, and other travel services.

• Process payments securely.

• Provide customer support before, during, and after your trip.

• Send booking confirmations, invoices, itineraries, and travel updates.

• Improve our website, products, and customer experience.

• Detect fraud and prevent unauthorized transactions.

• Comply with legal and regulatory requirements.

• Send promotional offers, newsletters, holiday packages, and marketing communications only where permitted by law or with your consent.

3. Legal Basis for Processing

Where applicable, we process your personal information based on one or more of the following:

• Your consent.

• Performance of a contract for travel services.

• Compliance with legal obligations.

• Our legitimate business interests, provided your rights are not overridden.

4. Sharing Your Information

We respect your privacy and do not sell, rent, or trade your personal information.

We may share your information only when necessary with trusted third parties, including:

• Airlines

• Hotels and Resorts

• Tour Operators

• Destination Management Companies (DMCs)

• Cruise Operators

• Visa Processing Agencies

• Insurance Providers

• Transportation Providers

• Payment Gateway Providers

• Government Authorities or Immigration Departments (where legally required)

These service providers receive only the information necessary to perform the requested services and are expected to maintain appropriate security and confidentiality standards.

5. Payment Security

Payments made through our website are processed using secure third-party payment gateways that employ industry-standard encryption and security protocols.

Flying Carpet Travel Corporation does not store complete debit card, credit card, or banking credentials on its own servers.

6. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your travel bookings.

• Provide customer support.

• Meet legal, accounting, taxation, or regulatory obligations.

• Resolve disputes.

• Enforce our agreements.

When information is no longer required, we securely delete or anonymize it wherever reasonably possible.

7. Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to:

• Improve website functionality.

• Remember user preferences.

• Analyze website performance.

• Measure marketing effectiveness.

• Enhance user experience.

You may disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.

8. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of those external websites. We encourage you to review their privacy policies before providing any personal information.

9. Marketing Communications

If you subscribe to our newsletters or promotional communications, we may occasionally send information about:

• Holiday Packages

• Flight Deals

• Visa Offers

• Cruise Packages

• Seasonal Promotions

• Company Updates

You may unsubscribe at any time by clicking the "Unsubscribe" link included in our emails or by contacting us directly.

10. Your Privacy Rights

Subject to applicable laws, you may have the right to:

• Access your personal information.

• Request correction of inaccurate information.

• Request deletion of your personal information.

• Withdraw consent for marketing communications.

• Request a copy of the personal information we hold about you.

• Request restriction or objection to certain processing activities where applicable.

To exercise these rights, please contact us using the details provided below.

11. Children's Privacy

Our services are intended for individuals aged 18 years or older.

We do not knowingly collect personal information from children without the consent of a parent or legal guardian. If we become aware that such information has been collected inadvertently, we will take reasonable steps to delete it promptly.

12. Data Security

We implement appropriate technical, administrative, and organizational safeguards to protect your personal information against unauthorized access, disclosure, alteration, misuse, or destruction.

While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage can be guaranteed to be 100% secure. Accordingly, we cannot guarantee absolute security.

13. International Data Transfers

As part of providing international travel services, your information may be transferred to service providers located in other countries. By using our services, you acknowledge and consent to such transfers where necessary for fulfilling your travel arrangements.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices.

The updated version will be posted on this page with a revised Effective Date. Continued use of our website after any changes constitutes your acceptance of the revised Privacy Policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Flying Carpet Travel Corporation

Email: info@flyingcarpetasia.com

Phone: +919975797774

Website: www.flyingcarpetasia.com

We will make reasonable efforts to respond to your request as soon as practicable.